Privacy Policy

Controller

MB “Ainova systems”
Company Code: 307008771
VAT: LT100017254218
Neries g. 25A, LT-15171 Vilniaus r., Lithuania
Email: privacy@ainovasystems.com

What We Collect

When you interact with our website, contact forms, or marketing communications, we may collect the following information:

• Contact Information: Name, email address, phone number (if provided)
• Company Information: Company name, job title, industry (if provided)
• Communication Data: Messages, inquiries, and correspondence you send to us
• Technical Data: IP address, browser type, device information, cookies (via third-party services like Google Analytics and Cookiebot)
• Marketing Preferences: Your consent to receive marketing communications

Purpose of Data Processing

We use your personal data for the following purposes:

• Service Delivery: To respond to your inquiries, provide requested information, and deliver our services
• Marketing Communications: To send you newsletters, product updates, and promotional materials (with your consent)
• Business Communication: To communicate about projects, contracts, and business relationships
• Website Analytics: To understand how visitors use our website and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

Legal Basis

We process your personal data based on the following legal grounds (EU GDPR Art. 6(1)):

• (a) Consent: You have given explicit consent for specific purposes (e.g., marketing communications)
• (b) Contract Performance: Processing is necessary to fulfill a contract with you or take pre-contractual steps
• (f) Legitimate Interest: Processing is necessary for our legitimate business interests (e.g., business communications, service improvement)

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Data: Up to 24 months from your last interaction
• Marketing Data: Until you withdraw consent or unsubscribe from communications
• Contract Data: As required by law (typically 10 years for accounting/tax purposes)
• Technical Data: Up to 26 months (Google Analytics standard retention)

You may request earlier deletion by contacting us at privacy@ainoflow.io.

Data Processors & Storage

Your data may be processed by trusted third-party service providers who assist us in operating our website and conducting our business:

• Hosting: Vercel (USA, EU data residency options)
• Email Services: Brevo (EU-based)
• Analytics: Google Analytics (with IP anonymization)
• Cookie Consent: Cookiebot (EU-based)
• Chat Widget: Typebot (EU-based)

All processors are contractually bound to protect your data in accordance with GDPR standards.

Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time (without affecting prior lawful processing)

To exercise any of these rights, contact us at privacy@ainoflow.io.

Security

We implement appropriate technical and organizational measures to protect your personal data:

• TLS/SSL encryption for data transmission
• Restricted access controls based on least-privilege principle
• Regular security assessments and updates
• Secure data storage with encrypted backups
• Employee training on data protection practices

No Selling of Data

We do not sell, rent, or trade your personal data to third parties for advertising or marketing purposes. Your data is used solely for the purposes outlined in this policy.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through our Cookiebot consent banner or your browser settings. For more information, see our Cookie Policy (managed by Cookiebot).

Third-Party Links

Our website may contain links to external websites (e.g., LinkedIn, partner sites). We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), such as the United States (for hosting services). We ensure appropriate safeguards are in place, including:

• EU-U.S. Data Privacy Framework compliance
• Standard Contractual Clauses (SCCs)
• Adequate data protection measures as required by GDPR

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available at this URL with the “Last Updated” date at the top.

Significant changes will be communicated via email (if we have your contact information) or through a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@ainovasystems.com
Address: MB “Ainova systems”, Neries g. 25A, LT-15171 Vilniaus r., Lithuania

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, particularly in the EU Member State of your habitual residence, place of work, or place of alleged infringement if you believe our processing of your personal data violates GDPR.

Lithuania Data Protection Authority:
State Data Protection Inspectorate
Email: ada@ada.lt
Website: https://vdai.lrv.lt